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Posted: May 13, 2015

Refund may be in order for Verizon, Sprint customers

By Cox Media Group National Content Desk

If you get your cell phone service from either Sprint or Verizon, then you may be due for a refund.

The two companies have agreed to settle complaints that they charged customers for services they did not order, PIX11 reported.  

It's called "cramming" and the two companies have to pay a combined $158million dollar settlement over it, according to The Detroit Free Press.

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As WTIC reported, Sprint and Verizon partnered with vendors that sold premium text services that delivered horoscopes, trivia and scores.  The problem is that some customers who had not signed up for the service were being billed the nearly $10 monthly charge.

So how can you file a claim? You must file a claim with your respective company to find out if you are eligible and to start the refund process.

Verizon customers vist the company's refund program website by clicking here.

Sprint customers vist the company's refund program website by clicking here.


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